“I have a customer card of yours.”

Do you want your customers to have the option to pay ahead, by using customer cards for instance? In an unTill® POS you can assign a credit to each guest, by making a deposit. This deposit can be made in cash or by card payment. The balance is automatically topped up, and you can give the customer a deposit receipt.

You can now deduct the consumption, in this customer’s name, from the positive balance. This way a guest can pay ahead, and by using customer cards you reduce the amount of cash. If the credit is insufficient, a customer cannot pay in this way. Unless a negative balance is pre-set for a certain client. The balance is automatically updated after consumption and printed on the bill.

  • Credit upgradable in POS
  • Negative limit possible
  • Print balance on bill

“You have a sufficient amount of loyalty points. Would you like to cash these?”

You can have your POS automatically ask a question like this if you are using loyalty points. For each article sold, customers save points to their own name. You can select this customer on the screen or use the customer card.

For each article you set the number of points awarded when sold. Also you can decide whether an item can be paid for by loyalty points or not. If so, you set the amount of points for each article and when this is met they can pay with them. The customer can see his points balance on the bill.

 

  • Number of points needed adjustable per article
  • Paying for articles using loyalty points
  • Automated recognition sufficient amount of points

“All staff on one bill”

Do you have companies as customers and staff members each have their own customer card? And you want to print their collective bills on one invoice periodically? That’s possible with the feature “shared accounts”.

You use shared accounts to bill used items to each individual member of the account. You can print or send the collective bill periodically as one invoice. The invoice specifies who consumed what article and the date when billed.

 

  • One account shared by multiple customers
  • Ideal for business customers
  • One collective invoice

“Bill it to the business account”

When using invoicing from the POS a customer can bill his articles to the account. They can add to this account until you print or send the (collective) invoice. Invoice Management in the back-office keeps track of invoices that need to be sent to the customer and which have been printed and paid for.

Invoices can be printed on A4 paper, saved as pdf or sent via e-mail. As long as a bill is not marked as “paid”, the customer remains in the system as debtor. An overview of all debtors and payments is easily accessible in the POS. The use of shared accounts for business customers, for example, is also a possibility.

  • Each visit is billed to the account
  • Invoice Management
  • Print, save as pdf or e-mail the invoice
  • Overview of debtors

“No more cash needed using our own club pass “

Want to have better ties with your customers and have less cash in store? A customer card is very useful for your business. It doesn’t matter if it is for a sport club, golf club or the pub around the corner.

You hand out customer cards printed in your business identity, or you can use pre-existing cards. unTill® accepts MCR (magnetic strip), RFID (contactless) and MiFare/ Smartcards

Besides reports about the turnover and ordered items you’ll also want to know what your staff has done. Your point of sale system registers this extensively and the data is fast and easily accessible.

You are able to see who keyed in, checked out, corrected or moved articles and when and why this happened. Also discounts granted are shown in detail. So you are always well informed of everything that is happening in your business. Besides standard reports there is also the option to call for every detail of a transaction and logging of all actions (in the POS as well as in the Backoffice).

  • Insight in actions staff
  • Corrections
  • Movements
  • Discounts
  • Bills
  • Open accounts

“How much does the guest spend on average?”

You want to know how much one guest spends on average? To answer this question you’ll have to know how many guests per table you have. An unTill® POS has a built-in system which keeps up with the number of place settings. Per each sales area you can enter the number of covers. For the restaurant this might be useful information, on your terrace probably not.

Every time you open a new table you can have the POS ask for the number of place settings. You enter the number of persons seated and if later on extra guests join the table you can adjust this number. As long as there’s an open account for the table it will not ask this question again. Next you can see a report on the number of place settings. For example:

  • Average spending per table or per place setting
  • Average number of place settings per table
  • Average number of place settings per sales area
  • Number of place settings when opening table
  • Number adjustable when in use
  • Reporting for number of place settings
  • Average spending per place setting
  • Set up per sales area

“We can make virtually any desired report”

As an entrepreneur you want clear reports. Almost all POS systems provide these, but not all system offer customised reporting. With an unTill® Point Of Sale you view all data from the database in a report. Each report is customised. The possibilities are more or less infinite. Below you find an overview of the most important items

  • Overview of sold or ordered articles grouped per sales area, terminal, handheld and/or user, sub-divided in a clear article division
  • Articles sold per hour, per day, or part of a day
  • Average turnover per place setting or per table
  • Hours worked per co-worker, turnover per co-worker, productivity per co-worker (turnover/hours worked)
  • Relative turnover per turnover group (percentage of the total turnover)
  • Overview of corrections per co-worker and reason for correction
  • Displacements
  • Who gave a discount when and why?
  • Open tables and articles for these tables. When was this ordered?
  • Overview of costs versus benefits
  • Payments grouped per payment method and/or user
  • Balance of customers, consumptions of customer

All reports can be printed to the bar/kitchen printer or an A4/A5- printer. Besides that you save reports as PDF and automatically e-mail these to pre-defined receivers.

Reports can also be automatically exported. This is convenient when you want to link it to an accounting package, payroll package or different software. You can also send reports to an ftp-location or save to the cloud.

  • Design tool for customised reports
  • Virtually any report can be crated
  • Reports from the POS printer, A4 printer or PDF
  • Automatically e-mail reports

“Could you e-mail me the bill?”

In this day and age no-one wants loose papers and receipts. What’s easier than sending the bill digitally, via e-mail? This way the (business) guest can easily add his bill to his book-keeping, without printing or the risk of losing the receipt.

  • E-mail bill to customer
  • Keep e-mail addresses in a database

A Point Of Sale system which is linked to a payment terminal is convenient and reduces errors. unTill® POS systems can integrate a diversity of payment terminals or other means of payment via a direct serial connection and/or a link via internet.               On the integrations list an overview of third parties with whom this is possible is shown.

When the guest is paying the bill they can choose for cash, Visa or other card payment. The POS sends the amount to the payment terminal, so there can be no mistakes while copying the numbers manually. When payment is successful the POS registers this and closes the account. Even refunds are an option nowadays.