Customer account

With an unTill® POS system it’s possible to set a pre-defined series of customer tables. If you select a guest, who’s in the system, a table from this series is automatically linked to this customer. The order stays open for this table as long as it’s not paid for.

When the guest returns another time, you can quickly find the open table account be simply selecting the customer’s name. Selecting a customer is also possible using loyalty cards. In one glance you see all open customer table accounts on the overview screen.

Payment for these tables is done by using  the ‘to account’ option, the customer receives an invoice later on. Cash, card or other payment methods are, of course, also an option.

  • When selecting a customer an account is automatically opened
  • A running customer account opens automatically
  • Overview of all outstanding customer accounts

Customer credit

“I have a customer card of yours.”

Do you want your customers to have the option to pay ahead, by using customer cards for instance? In an unTill® POS you can assign a credit to each guest, by making a deposit. This deposit can be made in cash or by card payment. The balance is automatically topped up, and you can give the customer a deposit receipt.

You can now deduct the consumption, in this customer’s name, from the positive balance. This way a guest can pay ahead, and by using customer cards you reduce the amount of cash. If the credit is insufficient, a customer cannot pay in this way. Unless a negative balance is pre-set for a certain client. The balance is automatically updated after consumption and printed on the bill.

  • Credit upgradable in POS
  • Negative limit possible
  • Print balance on bill

Loyalty points

“You have a sufficient amount of loyalty points. Would you like to cash these?”

You can have your POS automatically ask a question like this if you are using loyalty points. For each article sold, customers save points to their own name. You can select this customer on the screen or use the customer card.

For each article you set the number of points awarded when sold. Also you can decide whether an item can be paid for by loyalty points or not. If so, you set the amount of points for each article and when this is met they can pay with them. The customer can see his points balance on the bill.

 

  • Number of points needed adjustable per article
  • Paying for articles using loyalty points
  • Automated recognition sufficient amount of points

Shared accounts

“All staff on one bill”

Do you have companies as customers and staff members each have their own customer card? And you want to print their collective bills on one invoice periodically? That’s possible with the feature “shared accounts”.

You use shared accounts to bill used items to each individual member of the account. You can print or send the collective bill periodically as one invoice. The invoice specifies who consumed what article and the date when billed.

 

  • One account shared by multiple customers
  • Ideal for business customers
  • One collective invoice

Invoicing

“Bill it to the business account”

When using invoicing from the POS a customer can bill his articles to the account. They can add to this account until you print or send the (collective) invoice. Invoice Management in the back-office keeps track of invoices that need to be sent to the customer and which have been printed and paid for.

Invoices can be printed on A4 paper, saved as pdf or sent via e-mail. As long as a bill is not marked as “paid”, the customer remains in the system as debtor. An overview of all debtors and payments is easily accessible in the POS. The use of shared accounts for business customers, for example, is also a possibility.

  • Each visit is billed to the account
  • Invoice Management
  • Print, save as pdf or e-mail the invoice
  • Overview of debtors

Customer Card

“No more cash needed using our own club pass “

Want to have better ties with your customers and have less cash in store? A customer card is very useful for your business. It doesn’t matter if it is for a sport club, golf club or the pub around the corner.

You hand out customer cards printed in your business identity, or you can use pre-existing cards. unTill® accepts MCR (magnetic strip), RFID (contactless) and MiFare/ Smartcards