Who controls your business, you or your POS? We often see restaurant managers making poor operating decisions because their point of sale won’t allow them to operate the way they want to.
We visited a restaurant recently and noticed the folowing line printed at the bottom of each page of the menu: “No separate checks. We apologize for any inconvenience.” The manager told us that he would like to allow separate checks, it was not good for his business to refuse his customers this simple convenience. So why didn’t he do it? He explained how splitting checks was far too complicated in his current POS system; splitting checks inevitably led to mixed up orders, frustrated servers, and unhappy customers. His solution was to eliminate separate checks entirely.
The restaurant soon purchased an unTill® system and the manager has been amazed at the flexibility it offers him. Thanks to the efficiency of unTill® he estimates that his servers spend half the time at the terminals that they did with his previous system; instead they’re out with the customers generating revenue. The manager says, “I feel like I can finally think outside the box because I’m not constrained by my POS.”
Your restaurant is unique. You have your own style, you know how to run your business, and we won’t force you to change. Contact us to see how unTill® can work with your business to help you succeed.